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Background Reading > Payouts
Is the payout guaranteed? How do I know?
All your winnings are guaranteed to be paid out at Lottoland! All bets are placed on your behalf with EU Lotto Limited, licensed by the Government of Gibraltar and regulated by the Gibraltar Gambling Commissioner and the Gambling Commission for Great Britain.
What happens when I win the jackpot?
We’re delighted to say we’ve had a number of big jackpot winners and we have a very simple process for paying out big wins.
Firstly, we’ll give you a courtesy call to give you the good news; we recommend you sit down for this important step! While we’re on the phone, we verify your account (if this hasn’t been done already), then we make arrangements to pay your winnings in full to your designated bank account. Finally, we’ll give you our warmest congratulations!
In much the same way as the official lottery provider would, our PR team may be in touch to help you celebrate this hugely special day. We will always fully respect any request to remain anonymous; however, we’d love to arrange something extra special to help you commemorate the day you became a multimillionaire.
For example, when Matt won over €22 Million, we flew him out to Gibraltar for a photoshoot on a yacht – a day he’ll never forget!
How does the withdrawal to my bank account work?
To collect your winnings, you must specify the bank account you would like us to pay into, and the amount of your balance that you wish to withdraw.
To prevent money laundering and ensure that your winnings go directly to you, the account must be in your name and in your country of residence. The withdrawn funds are typically deposited into your bank account within a few business days.
How much will I win if there are other lucky winners?
It couldn’t be simpler. Betting with us, you win the amount that you would have won if the official prize fund was shared between you and any official lottery winners.
Just as the official lottery does, we take other lucky winners into consideration when calculating your prize amount. After all, if you hadn’t bet with Lottoland, your only alternative would have been to play in the official lottery!
How do I know if I've won, and how much?
In the “My Activity” section of your player account, the “Lotto bets” tab will show your chosen numbers for any bets, along with the actual winning numbers drawn for the corresponding draw.
Winning numbers that match have a green border and the “Winnings” section will show you how much each bet has won.
Remember, you can check the latest results and get alerts for all your winnings with the free Lottoland app. Download it now on the Apple Store or get it on Google Play.